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#19.1 - François Nollen, SNCF / Tock #1

SNCF et le conversationnel

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Season 1, episode 23
13 min / Published
By Diolag

L'épisode 19 a été l'occasion de rencontrer François Nollen, Tech Community Ambassador & Developer chez SNCF. Le podcast est divisé en deux parties. La première partie présente l'expérience de François Nollen et raconte comment le conversationnel s'est déployé au sein de SNCF. La seconde partie porte sur la solution Open Source TOCK, développée par SNCF pour mettre en place ses agents conversationnels. Le bonus questionne la notion de chatbot FAQ.

  • sncf
  • tock
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Chatbot Stratégie
A podcast by Diolag
Les chatbots et l'IA en pratique pour le marketing
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