80% of Care Providers Are Small – Here's How They Can Make AI Work For Them | EP. 14 w/ Samir Patel
Small providers make up 80% of the care home market, yet when it comes to technology and AI, they're often the last to get support. In this episode, I sit down with Samir Patel – care home owner, operator, and founder of the Care Home Digi Hive community – to talk about his 20-year journey from paper chaos to practical AI implementation.
Samir shares the lightbulb moments that pushed him toward tech, the £25,000 mistake that taught him everything about change management, and why he believes care homes should start with "back office" AI before touching resident data.
Whether you're a startup or a large provider, this conversation is packed with hard-won lessons on making technology work without overwhelming your team.
Find out more about the Digihive community: https://www.carehomedigihive.com/
Samir's LinkedIn: https://www.linkedin.com/in/samir-patel-07684912/
Samir's podcast on YouTube: https://www.youtube.com/@iCareServicesUK/featured
And on Spotify: https://open.spotify.com/show/6KKDdIwu5H9ke3dYOPdfu4?si=34c25c9a3559497a&nd=1&dlsi=c30ae3c960dc4482
David's LinkedIn: https://www.linkedin.com/in/david-mance/
AIinSocial Care tutorials, podcast and more: https://aiinsocialcare.com/
Small providers make up 80% of the care home market, yet when it comes to technology and AI, they're often the last to get support. In this episode, I sit down with Samir Patel – care home owner, operator, and founder of the Care Home Digi Hive community – to talk about his 20-year journey from paper chaos to practical AI implementation.
Samir shares the lightbulb moments that pushed him toward tech, the £25,000 mistake that taught him everything about change management, and why he believes care homes should start with "back office" AI before touching resident data.
Whether you're a startup or a large provider, this conversation is packed with hard-won lessons on making technology work without overwhelming your team.
Find out more about the Digihive community: https://www.carehomedigihive.com/
Samir's LinkedIn: https://www.linkedin.com/in/samir-patel-07684912/
Samir's podcast on YouTube: https://www.youtube.com/@iCareServicesUK/featured
And on Spotify: https://open.spotify.com/show/6KKDdIwu5H9ke3dYOPdfu4?si=34c25c9a3559497a&nd=1&dlsi=c30ae3c960dc4482
David's LinkedIn: https://www.linkedin.com/in/david-mance/
AIinSocial Care tutorials, podcast and more: https://aiinsocialcare.com/
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