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A Day in the Life of a Senior Tech (myCoketech)

Jawaan Jones Interview

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Season 2, episode 11
47 min / Published

An interview with Jawaan Jones, a Senior Technical Advisor with the myCoketech team. We discuss with Jawaan the requirements and responsibilities involved with being part of myCoketech and what it is like to live a day in the life as part of the myCoketech team. We also discuss the benefits of using and how to use the myCoketech service to help diagnose service calls.

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Episode comments

It’s always great as a Tech is to key in the work order # before Sr Tech answers. Also, how is McDonalds removing self help drinks from the lobby going help or hamper us?

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1 hour ago, BillyBob said:

Have thought about working into a Senior tech position and this was great information.  Thanks for sharing Jawaan!

BillyBob, this was one of the main reason we created this podcast. We wanted those who might be interested in the position to have an inside look into the job, as well as to understand the benefits the myCoketech team has to offer. We are glad you liked this podcast and please share the podcast with others. 

Thanks for all yo do

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Lots of good info in this podcast. I always thought about how would, you go about applying for Senior Tech?  Been in the Beverage industry for 33 years, as a Service manager/tech.   Thanks for doing this podcast! 

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A Day in the Life of a my Coke tech..

very good info , explained well and too the point .. to the senior tech that’s reading “ please don’t send parts to the customers that has no idea what they are or how to install .Lol but I get it call was marked completed.. but you guys do a great job on what you do and appreciate your support..

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3 hours ago, Jim P said:

Good understanding of what the senior tech does.  Where do we find the manufacturer phone list on Coke Parts ?

Please listen to our episode Coca-Cola Parts. We discuss where the manufacturers contact list is located. 

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2 hours ago, SIP Training said:

Please listen to our episode Coca-Cola Parts. We discuss where the manufacturers contact list is located. 

From a mobile phone you have to click on the view full website link. There’s a bunch of stuff there that I didn’t know was there.

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21 hours ago, Jray said:

From a mobile phone you have to click on the view full website link. There’s a bunch of stuff there that I didn’t know was there.

Thats great to know!  

 

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On 9/17/2023 at 9:15 AM, Jim P said:

Good understanding of what the senior tech does.  Where do we find the manufacturer phone list on Coke Parts ?

If you are viewing on a computer or some pads there should be a list of tabs on the left side of the screen, select the tab "Link to Manufacturers"

If you are using a phone, click on the box in the top left with the 3 lines, scroll to the bottom where there is a link  that says "View full website" Select that to allow you to see all the Coca-Cola Parts options. From there select the tab on the left side of the screen, select the tab "Link to Manufacturers"

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