Are We Choosing Care Tech All Wrong? | EP. 13 w/ Paul Shanahan
Your procurement process has a humanity problem
Most care technology does what it says on the tin. It functions, ticks boxes, completes tasks.
But somewhere in the process of evaluating, procuring and implementing tech, something often gets lost – the relationships that make care actually work.
In this episode, I speak with Paul Shanahan, a clinical lead and behaviour analyst turned part-time coder, who's been wrestling with this challenge.
Paul shares the thinking behind his Relational Care Tool, which is built on real research with service users, carers and care organisations. It helps teams evaluate technology not just on functionality, but on whether it enriches the human experience of care.
We also talk about his digital health passport project, which is tackling one of the most frustrating and overlooked problems in care transitions: the outdated, easily lost, 12-page paper document that's supposed to tell a busy A&E team everything they need to know about a person with complex needs.
If you've ever sat in a procurement meeting and thought "There must be a better way" then this episode is for you.
Connect with Paul on LinkedIn: https://www.linkedin.com/in/pjshanahan/
Relational Care custom GPT: https://chatgpt.com/g/g-6984b31aadb08191a86b25d8a40c1afd-tech-for-relational-care
Listen to more interviews and watch free AI in care tutorials: https://aiinsocialcare.com/
Most care technology does what it says on the tin. It functions, ticks boxes, completes tasks.
But somewhere in the process of evaluating, procuring and implementing tech, something often gets lost – the relationships that make care actually work.
In this episode, I speak with Paul Shanahan, a clinical lead and behaviour analyst turned part-time coder, who's been wrestling with this challenge.
Paul shares the thinking behind his Relational Care Tool, which is built on real research with service users, carers and care organisations. It helps teams evaluate technology not just on functionality, but on whether it enriches the human experience of care.
We also talk about his digital health passport project, which is tackling one of the most frustrating and overlooked problems in care transitions: the outdated, easily lost, 12-page paper document that's supposed to tell a busy A&E team everything they need to know about a person with complex needs.
If you've ever sat in a procurement meeting and thought "There must be a better way" then this episode is for you.
Connect with Paul on LinkedIn: https://www.linkedin.com/in/pjshanahan/
Relational Care custom GPT: https://chatgpt.com/g/g-6984b31aadb08191a86b25d8a40c1afd-tech-for-relational-care
Listen to more interviews and watch free AI in care tutorials: https://aiinsocialcare.com/
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.