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Lyndon Smith: Decoding the Trades Business Playbook

Step into the world of trades transformation as we explore the intricacies of crafting personalized business playbooks with industry expert Lyndon Smith.

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Episode 6
56 min / Published

Join us in today's episode as we sit down with Lyndon Smith, the founder of Expansive Edge, a small business consulting firm specializing in working with trades. Lyndon shares insights into the world of trades, emphasizing the crucial role they play in shaping our daily lives. Learn how his company, Expansive Edge, helps tradesmen overcome business challenges and build a solid foundation through the creation of personalized business playbooks.

Discover the significance of business playbooks, a centralized digital platform housing vital information, from company values to standard operating procedures. Lyndon discusses the unique challenges faced by tradesmen, highlighting the common gap between expertise in their craft and the business aspect. Find out how Expansive Edge guides these businesses to enhance organization, customer experiences, and overall success.

Explore the fascinating journey of transforming a trades-based company with Lyndon's expertise. From extracting knowledge residing in the minds of business owners to creating accessible knowledge hubs, the process is demystified. Gain valuable insights into the impact of standardized processes on customer interactions and satisfaction.

Whether you're in the trades, own a business, or simply fascinated by the behind-the-scenes of successful enterprises, this episode provides actionable strategies and a fresh perspective on building success in the trades industry.

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