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Technician Ride-with

A guide for Managers, Supervisors, and Technicians

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Season 3, episode 4
31 min / Published

In this episode we review a list of service processes that should be observed during all reactive service calls. This list will give the manager/supervisor beneficial talking points while having discussions with their employees about their performance. This is a great resource for managers/supervisors and technicians to focus on both the technician’s strengths and the areas they can develop themselves. This will help them improve their performance and deliver World Class service and great tasting beverages to our Coca-Cola customers.

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Episode comments

Wow. This would be great with us as service provider doing installations. Even though i been doing it for a few years now, still would like to have some feedback on my work. 

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