
Technician Ride-with
A guide for Managers, Supervisors, and Technicians
In this episode we review a list of service processes that should be observed during all reactive service calls. This list will give the manager/supervisor beneficial talking points while having discussions with their employees about their performance. This is a great resource for managers/supervisors and technicians to focus on both the technician’s strengths and the areas they can develop themselves. This will help them improve their performance and deliver World Class service and great tasting beverages to our Coca-Cola customers.
In this episode we review a list of service processes that should be observed during all reactive service calls. This list will give the manager/supervisor beneficial talking points while having discussions with their employees about their performance. This is a great resource for managers/supervisors and technicians to focus on both the technician’s strengths and the areas they can develop themselves. This will help them improve their performance and deliver World Class service and great tasting beverages to our Coca-Cola customers.
Ride-With Audit Form.xlsxQSC+ Protocol.pdfQuality Service Call Poster - 2017.pdf
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